KOS Terms & Conditions of Unlimited Service

This document is in addition to the Acceptable Use Policy that all account subscriptions at Kingston Online Services are bound by.


1.1 Payment

Service is payable only by the means specified herein. Payment must be made via credit card (VISA or Mastercard) or automatic payment via voided cheque. Payment for service is made in advance of services rendered. The Unlimited Service account will not be invoiced.

1.2 Termination of Service

Termination of service must be made within 14 days of advance billing dates. If you do not know your billing date, please contact the office. Billing dates are indicated at time of account purchase.

SECTION II: Conditions

2.1 Connection Time Limitations

All ‘Unlimited’ accounts have the following restrictions:

2.1a) Individual connections may last a maximum of 480 minutes per connection (eight hours).

2.1b) ‘Unlimited’ indicates a average of 12 hours per day (360 hours per month) of connect time. 12 hours of connect time is more than the typical person would be able to use their Internet connection, given an 8-hour job, 8 hours of sleep and one hour of personal time.

2.1c) Connect time beyond 12 hours per day is charged at $1.00 per hour.

2.2 Consecutive Login Limitations

All ‘Unlimited’ accounts have the following restrictions:

2.2a) One (1) and only one connected session is permissible at any time.

2.2b) Each consecutive login in violation of article 2.2a is subject to a $1.00 per hour charge.

2.3 Courtesy to Others

When your Internet connection is not in use, please have courtesy to others using Kingston Online Services and disconnect your service connection to ensure that others will be able to receive the quality of network accessibility that they expect from Kingston Online Services. Your connections may be audited from time to time to ensure that this is considered.

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